Vueworks is dedicated to providing scalable, flexible work and asset management software.
Testimonials
-
Vueworks is a cutting edge asset management system! -
Vueworks Customer Support is one of the best I have seen. They are dependable, reliable and always work with you on a resolution!
-
The Vueworks® Request Portal module delivers convenient online access for citizens and customers to place their requests using the Web.
For citizens and customers to place requests online
The Vueworks® Request Portal module delivers convenient online access for citizens and customers to place their requests using the Web. There is no customization or third party database required; the Request Portal interfaces directly to the Vueworks Service Request module. And the Request Portal status is kept up-to-date when a service call has been closed. At any time, a citizen or customer can review the status of their request by entering the portal and viewing “My Requests” or by searching for a Service Request ID.
Features & Benefits
- Allows citizens and customers to issue requests directly, reducing the burden on your call takers or front office staff
- Minimizes errors by directly populating the Service Request module
- Complete integration between the Request Portal, Service Request, and Work Order modules
- The Request Portal status is kept in sync with Work Orders that have linked Service Calls
- Allow your agency to receive and share request status after hours, 24/7, 365 days a year
- Access the Request Portal via smart phone mobile devices
